State Farm® Insurance Agent Katie Riley

"Jason was able to quote me almost half of what I was paying my previous insurance company for the same coverage! He asked helpful questions and was able to recommended what I needed for my circumstances. We even increased some coverage while still keeping the cost less than my previous provider. Very easy to work with and straightforward process when switching."

"The Katie Riley Agency has and uses its expertise and customer service to identify the nature and level of auto and home coverages that you need. They provide high attention to details; and they ensure understanding. Conversations are easy, honest and patient. Update: 04/20/2023. Jason made the process of changing a vehicle easy, prompt and seamless. Great service."

"OG POST: 01/31/23 I moved from Kentucky to Wisconsin and had put off finding insurance until almost the last moment, but thankfully Beth from Katie Riley State Farm was there for me and made this process simple and quick! I am no insurance wiz and this can be intimidating, but Beth explained everything so well and made me feel so welcomed. Follow up from Beth was quick once I requested an online quote and the whole process took no more than 30 minutes! EDIT: 04/13/23 I wanted to reaffirm my 5 start rating for Katie Riley State Farm through working with Jacob on paying an outstanding bill. Jacob was friendly, easy to work with, and made paying my bill so quick. I'm thankful to have them as my insurance providers!"

"I had generated a quote on the State Farm website and was not sure which local agent to contact to set up my coverage. Jason Riley reached out to me the very next business day and my coverage was active two days later. He made the process very quick and painless, while also making sure I had all the information I needed to discuss with my wife and make a decision. He has also been incredibly responsive to all my emails since. A very pleasant experience so far!"

"Though I had researched auto and home quotes on-line when looking to lower my rates, I wanted to meet with a local agent before making a decision. I made the call, a real person answered, and I was able to set up an appointment right away. Jason and another team member, Jacob, talked me through the entire process, clarifying things and answering numerous questions. I was pleasantly surprised that the quote they came up with was the same as I found in my on-line search. I hadn’t sat down with an insurance agent in many, many years- this was so comfortable I would do it again! (Though I won’t have to because my new policy starts next week!) It was also nice that Katie Riley popped in to say hi- Katie and Jason are a husband/wife team, so this feels like a family business though I know StateFarm is a huge organization. Finally, setting up a website account was simple and easy to navigate."

"Katie and her team are always extremely helpful answering questions (even those of an unconventional nature). Most recently, very helpful answering questions regarding car rental insurance in EuroZone countries. Since my initial review, I had a minor fender-bender accident. Katie and her team and the State Farm Claims team were just outstanding. I have the car back (it's 8 years old) and it hasn't looked this good since I picked it up new from the dealer."

"The best car insurance service ever is offered by Katie Riley and her staff! For their customers, they go above and beyond. They provide really reasonable prices, give discounts, answer queries and inquiries right away, and are just the nicest people in general. For all your insurance requirements and personal finance, I strongly recommend Katie and her entire staff!"

"I've had renters and auto insurance with them for a few years and Katie Riley and her staff have always been very friendly and knowledgeable! The savings bundle is great! I recently switched to condominium insurance and the process could not have gone more smoothly! Thanks Jason!"

"Katie Riley has been my insurance agent for 21 years. Even though I no longer live in the Madison area I've kept Katie as an agent because of the great service. Whenever I've had a question her staff is knowledgeable and able to answer. If I wanted to talk to Katie concerning coverage, I was always able to speak directly to her. I would recommend the Katie Riley State Farm Insurance Agency."

"Katie Riley and team provide the most outstanding car insurance service ever! They go above and beyond for their clients. They offer really great rates (best in the market in my opinion), give discounts, respond to questions/inquiries quickly and they are overall just the kindest people. I recommended their service to my brother and he loves it too! If you are still searching for car insurance providers, choose this team ASAP."

"After searching for auto and renters insurance for what felt like forever, Katie Riley reached out to me to help me with my request. They were able to answer all my questions throughly and promptly. Specifically, Jason was kind enough to help through the process as it felt a little daunting. If you're searching for a small business who will help you through the insurance process in the Madison area, I would recommend them."

"We just moved to Madison area and transferred our state farm insurance to Katie Riley. Katie listened to us and is great to work with. She even provided us an insurance and retirement review for solely our interest and benefit. This was really helpful in letting us know our goals for investing for our future."