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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Alise

January 30, 2026

5  out of  5
rating by Michael Alise
"Jason and Katie Riley have taken great care of us for years and many more to come. Auto, home, umbrella, personal items, and life insurance, all with State Farm. Through multiple claims and overall knowledgeable support with first class customer service, we wouldn’t want to trust anyone else. If you are looking for great prices, the best coverage, and people who care… Katie, Jason, and team are the place you want to be. Thank you!"
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Jill Izydor

January 30, 2026

5  out of  5
rating by Jill Izydor
"Everyone has been great at this office. We have mostly worked with Jake who has consistently answered all of our questions and responded very quickly to any changes or updates we have requested."
We responded:
"Thank you, Jill, for your kind words! We're glad to hear that Jake and the team have been able to assist you promptly and effectively. Your feedback means a lot to us. "
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Carter Stahl

January 29, 2026

5  out of  5
rating by Carter Stahl
"Very helpful and quick to respond! I have been with Katie for years and have never been disappointed!"
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Ronald Kreul

January 29, 2026

5  out of  5
rating by Ronald Kreul
"We moved our autos and homeowners insurance coverages to Katie Riley, agent for State Farm insurance, seven years ago. We have had great coverage to go along with their great service since. Highly recommend giving them a chance to show you what they offer."
We responded:
"Thank you, Ronald, for sharing your experience with us over the past seven years. We're glad to hear that our coverage and service have met your expectations. Your recommendation means a lot to us. "
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DuWayne Brockman

January 29, 2026

5  out of  5
rating by DuWayne Brockman
"I have enjoyed working with Katie and her staff over the years. Most recently I have worked with Jake and he has been very helpful and responds very quickly Great agency!"
We responded:
"Thank you, DuWayne, for your kind words and for being a valued client over the years. It's great to hear that Jake has been helpful and responsive to your needs. We look forward to continuing to serve you!"
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Clay Carlson

January 28, 2026

5  out of  5
rating by Clay Carlson
"Very helpful in all your insurance needs. We have home, auto and life. Highly recommended. They always pick up the phone!!!!"
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B Firchau

January 28, 2026

5  out of  5
rating by B Firchau
"Wonderful team, very responsive, super knowledgeable!"
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A H

January 19, 2026

5  out of  5
rating by A H
"They were so helpful, kind, and patient throughout the process. As someone just starting out, they made it amazing."
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Jeanne Howard

December 16, 2025

5  out of  5
rating by Jeanne Howard
"We have had all of our insurance with Katie Riley for many years and have never been disappointed. They are very quick to respond and have never failed to help us. Their customer service is reliably excellent!"
We responded:
"Thank you, Jeanne, for your kind words and for trusting us with your insurance needs over the years. We're glad to hear that our quick responses and reliable customer service have met your expectations. Your support means a lot to us. "
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Laura Koltes

November 6, 2025

5  out of  5
rating by Laura Koltes
"Just switched mom from her current provider, the savings was 1200.00 a year. Love Katie, Jason, and Jake. Always a pleasure talking with them and they give you plenty of answers before you even ask the questions. Jason was wonderful with mom and she like he took his time with her. Always a pleasure. Im glad I found them and now mom is under their care as well."
We responded:
"Thank you so much for sharing this! We’re thrilled your mom is now part of our State Farm family — and saving $1,200 a year is fantastic. We are glad to hear our service made such a difference. We appreciate your trust and are always here if you or your mom need anything!"
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Tanya

October 24, 2025

5  out of  5
rating by Tanya
"Jason was super helpful and offered realistic advice for the policy that is best suited for me and my vehicle! Highly recommend! :)"
We responded:
"Thank you, Tanya, for your kind words about Jason's assistance. We're glad to hear he provided you with realistic advice for your policy needs. Your recommendation means a lot to us!"
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Sarah Kasten

October 23, 2025

5  out of  5
rating by Sarah Kasten
"Katie Riley agency continues to be my go-to for my insurance because I trust them to give me honest advice and help when I need them. I don't worry because they have shown me they have my back"
We responded:
"Thank you, Sarah. We're grateful to be your go-to for insurance and are always here to support you. Your confidence in us means a lot. Take care!"
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Jennifer Schultz

September 19, 2025

5  out of  5
rating by Jennifer Schultz
"I’ve been a customer of Katie Riley- State Farm since 2020. They’re all amazing to work with! It means so much they are local. With a physical location I can visit if I’d like to speak in person. In this age, it’s reassuring to have a personal connection, with a family owned business. I highly recommend them! I’m so thankful to have their care & experience."
We responded:
"Your review just made our day! We love what we do, and it’s even better when we get to serve great customers like you!"
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Chi

September 18, 2025

5  out of  5
rating by Chi
"Jason was so kind and a great help to talk to about this new chapter in my life. So blessed to have them in my corner!"
We responded:
"Thanks for choosing us, Chi! We’re committed to protecting what matters most to you today and in the future. We look forward to serving you for years to come! "
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Marissa Soto

May 28, 2025

5  out of  5
rating by Marissa Soto
"I have had such a great experience working with the Jacob Peetz at State Farm! He was very helpful with navigating my auto insurance policy post total loss of my vehicle and extremely helpful with obtaining a quote for my new car. His timely responses made updating my policy and replacing my previous car so painless. Thank you so much Jacob!"
We responded:
"Thank you, Marissa, for sharing your experience with Jacob at our agency. It's great to hear that he was able to assist you effectively with your auto insurance needs. We appreciate your feedback and look forward to continuing to serve you."
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Panhia Lor

May 21, 2025

5  out of  5
rating by Panhia Lor
"Ive had a great experience with Jacob Peetz at State Farm. He’s knowledgeable and very responsive! He helped me with my ID cards since I am locked out. Im glad to know that I can always go to him. Highly recommend!"
We responded:
"Thank you, Panhia, for sharing your positive experience with Jacob. It's great to hear that he was able to assist you with your ID cards and provide the support you needed. We appreciate your recommendation and look forward to continuing to serve you. "
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Mickey Lytle

April 30, 2025

5  out of  5
rating by Mickey Lytle
"We've been customers of Katie Riley State Farm for well over 20 years and have always received excellent service from her team. Insurance is not anyone's idea of fun, but whether it's a phone call, an email, or an in-person meeting, Katie helps us address life's challenges. From business to personal policies, teen drivers, renter's insurance for college students, life insurance, and more, Katie has always provided the advice we needed and prompt responses to our questions so we can make informed decisions that are right for us."
We responded:
"Thank you so much, Mickey! We truly appreciate your kind words and are thrilled to have had you with us for over 20 years. It’s wonderful to know that our team has been there for you through all the different stages of life and your insurance needs. We can’t wait to keep supporting you with any future questions or challenges you might have!"
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Tammy Wisnefski

April 19, 2025

5  out of  5
rating by Tammy Wisnefski
"My recent transfer to this agency was handled exceptionally well, with outstanding communication throughout the process."
We responded:
"Thank you, Tammy! Our aim is to ensure that the insurance process is seamless and stress-free, and we’re delighted to know we achieved that. We appreciate your choice in us!"
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Samantha Busch

April 7, 2025

5  out of  5
rating by Samantha Busch
"This team is awesome. I always get any changes or updates to my policy done right away. The insurance is affordable and comprehensive. Would 100% recommend to others!"
We responded:
"Your review put a smile on our faces, Samantha! We’re so happy we could help—thanks for trusting us with your insurance needs! "
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Susan Peetz

March 31, 2025

5  out of  5
rating by Susan Peetz
"I can't express how helpful Jacob has been. Hands down an exceptional guy!"
We responded:
"Thank you, Susan, for your kind words! We're delighted to hear that Jacob has been so helpful and has made a positive impact. We truly appreciate your feedback and look forward to continuing to serve you."
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Dean Ladwig

March 28, 2025

5  out of  5
rating by Dean Ladwig
"Katie and her team have always been super responsive and helpful with anything and everything that has come up over the several years that my wife and I have been working with them."
We responded:
"Thank you, Dean, for your kind words and for being a loyal customer over the years. We're thrilled to hear that you and your wife have had such a positive experience with our team. We're always here to help with anything you need!"
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Beth Hayes

March 25, 2025

5  out of  5
rating by Beth Hayes
"Katie has been an excellent resource for us as we transitioned from out of state. Seamless and hassle-free! Jacob has also assisted us with vehicle coverage in a VERY timely manner. Very much appreciated."
We responded:
"Thank you, Beth, for your wonderful feedback! We're thrilled to hear that Katie and Jacob made your transition smooth and hassle-free. We appreciate your trust in us and look forward to continuing to assist you with your insurance needs."
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Missy Denk

March 21, 2025

5  out of  5
rating by Missy Denk
"Katie and her team have been very help! We became new homeowners 2 years ago and it was a smooth transition getting everything set-up between our various policies. Thank you!"
We responded:
"Missy, helping customers like you is why we love what we do! Thank you for your kind words and for being part of our insurance family!"
Profile photo of David Mossner

David Mossner

March 20, 2025

5  out of  5
rating by David Mossner
"We like working with Katie and her team, including "Jake, from State Farm (no, really!).' Prompt service and reliable information and guidance for the right amount of coverage."
We responded:
"Hi David, Thank you for your kind feedback! We're happy to hear that you enjoy working with Katie and our team, including "Jake, from State Farm." Our goal is to provide quick service and reliable information, so it's great to know we're meeting your needs. If you have any questions or need help, please feel free to reach out. We look forward to serving you!"
Profile photo of Juan Rodriguez

Juan Rodriguez

March 5, 2025

5  out of  5
rating by Juan Rodriguez
"Jacob did an exceptional job, the customer service is very good and he helped me in a very efficient and professional manner. I asked for an in-person appointment and the same day they attended to me and cleared up all my questions. Thank you Jacob."
We responded:
"Thank you, Juan, for your fantastic feedback! We're delighted to know that Jacob delivered outstanding service and answered all your questions quickly. Your satisfaction is our top priority, and we truly value your trust in us. If you need any further assistance, please don't hesitate to reach out at any time."