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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jeff vincent

May 14, 2026

5  out of  5
rating by jeff vincent
"This agency is always willing to help with anything I need."
We responded:
"Jeff, we truly appreciate you taking the time to share your thoughts. It’s wonderful to know our team has been helpful and responsive whenever you’ve needed assistance. Thank you for your continued trust and support."
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Thomas Solheim

May 11, 2026

5  out of  5
rating by Thomas Solheim
"The staff has been very helpful with my auto hail damage claim."
We responded:
"Thomas, thank you for your feedback! We’re glad our team was able to help you through your auto hail damage claim. If you need anything else in the future, don’t hesitate to reach out."
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Christian Winter

May 6, 2026

5  out of  5
rating by Christian Winter
"Jason is super easy to work with."
We responded:
"Thank you, Christian, for your feedback! We're glad to hear that Jason made the process easy for you. Your support means a lot to us. "
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Lashay Scates

May 6, 2026

5  out of  5
rating by Lashay Scates
"I had an outstanding experience working with Katie Riley at State Farm during one of the most difficult times in my life. After the loss of my mom, navigating the insurance claim process felt overwhelming, but Katie made everything so much easier. She was incredibly compassionate, patient, and understanding from the very beginning. Katie took the time to explain each step clearly, answered all my questions, and made sure I felt supported throughout the entire process. Her professionalism and genuine care truly stood out. Because of her dedication and attention to detail, the claim was handled smoothly and efficiently, which gave me one less thing to worry about during such a hard time. I’m truly grateful for her help and would highly recommend Katie Riley to anyone looking for an insurance agent who not only knows her job well but also truly cares about her clients."
We responded:
"Thank you, Lashay, for sharing your experience during such a challenging time. We're glad Katie was able to provide the support and care you needed while handling your claim efficiently. Your recommendation means a lot to us."
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Ted Savides

May 5, 2026

5  out of  5
rating by Ted Savides
"Katie and her team are always top-notch professionals: Knowledgeable, timely in their responses to customers, and--above all--customer focused in everything they do. I can't praise them enough, and definitely view them as partners in helping us maintain our financial health."
We responded:
"Thank you, Ted, for your generous feedback. We're grateful for your trust and are committed to supporting your financial health with our customer-focused approach. Your partnership means a lot to us."
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Jyoti Bock

May 4, 2026

5  out of  5
rating by Jyoti Bock
"Katie is super knowledgeable, professional, kind, and straight-to-the-point. Appreciate her being in our corner and love that she does yearly check-ins with us to make sure we are getting the best out of our plan."
We responded:
"Thank you, Jyoti, for your thoughtful review. It's great to hear that Katie's knowledge and yearly check-ins are valuable to you. We're grateful to have you with us. "
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Cynthia Str

April 27, 2026

5  out of  5
rating by Cynthia Str
"Always ready to help, whether it be making a claim, adjusting a policy, or simply answering a question. I typically work with Jake, but everyone is friendly and extremely helpful. Glad we made the switch to State Farm, and specifically the Katie Riley agency"
We responded:
"Thank you, Cynthia, for your kind words! We're glad to hear that Jake and the team have been helpful with your insurance needs. We appreciate you choosing the Katie Riley agency for your coverage."
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Phil De Villers

April 22, 2026

5  out of  5
rating by Phil De Villers
"Been with The Farm pretty much forever - two autos, two boats, homeowners, jewelry... had a few car accidents over the years and they have out kicked their coverage - prompt getting them fixed right and hassle free claims process. Always responsive in the office and advocating for their policy holders. They've done right by me and will be a policy holder forever."
We responded:
"Thank you, Phil, for your long-standing trust and for sharing your experience with us. It's great to hear that our team has been responsive and helpful in managing your claims and policies. We look forward to continuing to serve you for many more years. "
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Luke Morris

April 17, 2026

5  out of  5
rating by Luke Morris
"After speaking with Katie and the team after a bit of a rocky start to a claim I can say this group goes above and beyond and really cares about you. I had a bit of a rough start after my car was damaged by hail and I needed to make a claim. After some confusion and a little frustration, Katie was able to sort everything out and make me feel confident about the process. They really will go above and beyond. Thank you!"
We responded:
"Thank you Luke for talking with me today. We truly appreciate you as a customer! "
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Lori Henthorne

April 16, 2026

5  out of  5
rating by Lori Henthorne
"The ladies at State Farm were so helpful. Katie and Kristen went above and beyond. 6 stars and 3 thumbs up! Hooray for you!"
We responded:
"Thank you, Lori, for your enthusiastic review! We're glad to hear that we were able to assist you so effectively. Your support means a lot to us."
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Chuck Lovely

April 15, 2026

5  out of  5
rating by Chuck Lovely
"Quick response to any issues we have had"
We responded:
"Thank you, Chuck, for highlighting our quick response to your issues. We're glad to be of service and appreciate your feedback. Have a great day!"
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Ashley King

April 10, 2026

5  out of  5
rating by Ashley King
"I have had to change a few of my policies these last few weeks and everything was done quickly and efficiently!"
We responded:
"Thank you, Ashley, for sharing your experience! We're glad to hear that your policy changes were handled quickly and efficiently. If you need any further assistance, feel free to reach out anytime."
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L H

April 6, 2026

5  out of  5
rating by L H
"Got me a document I needed for my lender in minutes. Very helpful"
We responded:
"Thank you, L H, for your feedback! I'm glad we could quickly get you the document you needed for your lender. If you need anything else, feel free to reach out."
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Jesse

April 3, 2026

5  out of  5
rating by Jesse
"Great team to work with and always fast and friendly. Thank you."
We responded:
"Thank you, Jesse, for your kind words about our team. We're glad to hear that you find our service fast and friendly. Your feedback means a lot to us. "
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DALE Radtke

April 2, 2026

5  out of  5
rating by DALE Radtke
"Quick response to questions and very professional."
We responded:
"Thank you, Dale, for your feedback. We're glad to hear that our quick responses and professionalism met your expectations. If you have any more questions, feel free to reach out anytime. "
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Becky Craig

March 26, 2026

5  out of  5
rating by Becky Craig
"Always quick to respond to our questions and work with us to adjust coverage as needed and help us find the best fits for our needs. We are pleased with the service at Katie Riley!"
We responded:
"Thank you, Becky, for your thoughtful review! We're glad to hear that our team has been able to quickly address your questions and adjust your coverage to suit your needs. Your support means a lot to us."
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Admo Bandy

March 24, 2026

5  out of  5
rating by Admo Bandy
"A+ team, always happy to help, and super responsive!!! Been with Katie for over a decade."
We responded:
"Thank you, Admo, for your kind words and for being with us for over a decade! We're glad to hear that our team has been helpful and responsive. Your support means a lot to us. "
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Timothy Brumm

March 24, 2026

5  out of  5
rating by Timothy Brumm
"Very helpful staff who answers all our questions and determines the best deal while keeping our coverage sufficient. We are very pleased."
We responded:
"Thank you, Timothy, for your kind words about our staff. We're glad to hear that we could assist you in finding the best deal while ensuring your coverage needs are met. Your support means a lot to us."
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Matthew Christian

March 23, 2026

5  out of  5
rating by Matthew Christian
"Jason and Katie did a great job getting us set up for condo insurance. A+!"
We responded:
"Thank you, Matthew, for the great feedback! We're glad we could assist you with your condo insurance setup. If you need anything else, feel free to reach out."
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Kristin McDaniel

March 20, 2026

5  out of  5
rating by Kristin McDaniel
"I have worked with Katie for almost 20 years and she and her team are phenomenal! Excellent client service - they really go above and beyond to ensure an exceptional client experience."
We responded:
"Thank you, Kristin, for your kind words and for being with us for almost 20 years! We're grateful for your trust and are committed to continuing to provide excellent service. Your feedback means a lot to us."
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Thomas Browne

March 18, 2026

5  out of  5
rating by Thomas Browne
"Katie has been very helpful in navigating our policies and giving ideas on future planning. She has shown to be a trusted source."
We responded:
"Thank you, Thomas, for your feedback. It's great to hear that we have been helpful with your policies and future planning. We appreciate your trust in us."
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Christine & Brian Frye

March 12, 2026

5  out of  5
rating by Christine & Brian Frye
"I moved in from out of state and, even before I arrived, everyone in the office has been very helpful and pleasant to work with. Jake has been especially helpful and going above and beyond, for example, by setting reminders for himself to contact me to help me stay on schedule with the different aspects of setting up the various policies. I highly recommend working with this office!"
We responded:
"Thank you, Christine & Brian, for sharing your experience! We're glad to hear that Jake and the team have been helpful in getting your policies set up smoothly. Your recommendation means a lot to us. "
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Drew Johnson

March 12, 2026

5  out of  5
rating by Drew Johnson
"Very friendly and helpful team!"
We responded:
"Thank you, Drew, for your feedback! We're glad to hear that our team was friendly and helpful. Your support means a lot to us."
Profile photo of Krista Carpenter

Krista Carpenter

March 10, 2026

5  out of  5
rating by Krista Carpenter
"Such a great team! They are always so nice and make me feel like they care while making sure I have the appropriate coverage for the best price. Thank you so much!"
We responded:
"Thank you, Krista, for your kind words! We're glad to hear that our team has been helpful and attentive in finding the right coverage for you. Your support means a lot to us. "
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Bob Honig

March 6, 2026

5  out of  5
rating by Bob Honig
"Great customer service! Answered all questions clearly and got us the info we needed quickly."
We responded:
"Thank you, Bob, for your feedback! We're glad to hear that our team was able to provide clear answers and quick information. Your support means a lot to us."