State Farm® Insurance Agent Katie Riley

"Katie Riley and State Farm make life much easier. They are wealth acknowledge and provide Great leadership and direction. I would highly recommend this office."

"Jake Glassburn allwas helps me out when I need it"

"I spoke with Jason in the fall 2025 for a full review of our policies that were elsewhere. At the time, and after running multiple quotes, he thanked me for the opportunity but advised it didn't make sense to move at the time. However, the following year, we reengaged Jason and opted to move our entire relationship to their team. I was very happy with the efficiency and professionalism I experienced with Jason and would highly recommend him."

"Great attention to detail, truly a fiduciary perspective, fantastic staff"

"Katie and her team are the best agents in Wisconsin! I highly recommend!"

"Needed to change over from Georgia to Wisconsin insurance and Jason Riley was amazing. He was extremely helpful and efficient."

"We moved to State Farm 2-3 years ago when another company's rates skyrocketed. I must admit, that with the one year renewal for State Farm, this came with a hefty increase in rate. That said, the customer service is very good though (knock on wood) we don't often use them, which is good. I have nothing but good things to say about their customer service. I'm just sick of the rates of insurance, no matter what company you're with."

"We needed to initiate coverage in WI, so we called Katie Riley's office because of the positive reviews. Jake answered the phone and we had coverage and were all set in less than 10 minutes. He quoted rates that were hundreds less than my online quote from USAA (another great company). I'm most grateful that this process was so painless because - when we moved to another state in the past - a different State Farm agent treated us like our 30 years with State Farm didn't matter. They needed to manually enter our cars, VINs, DL, years we've been driving, mileage, address, etc even though it was all available in State Farm systems already. Our experience with Jake at Katie Riley's office was completely different. He easily accessed all our information online (with our consent), provided a very reasonable quote, took a credit card number, and we were done. We couldn't ask for a more efficient, customer-focused experience. Thank you!"

"Great customer service very knowledgeable"

"I leave my 5-star review for my agent at State Farm. She's always has great staff ready to help me at a moment's notice."

"Always attentive and supportive!"

"I was a customer with Katie Riley State Farm Insurance for many years and found the services that I was provided were always the ABSOLUTE BEST that I could imagine. If there was an issue with my payment process, Katie and her team of professional were there to help and provide any answers. I had everything happen that we as car owners hope to not happen from needing roadside assistance needs to filing a claim and everything in between. And in those instances where my my premiums may have increased, they never did not jump to horrible, unaffordable levels.

If you are looking for an insurance team that is really a team on your side that feels like they care like family, you are in the most excellent of hands with this insurance agency team."

"I had an out-of-state State Farm agent call me based on a random inquiry that I submitted. The rates were better than my current insurer of Allstate. One thing I wanted was deal with a local agent. So when I sent the out-of-state agents quotes to the Riley’s., Jason not only took the time to explain the other agents quotes but also make the corrections that I needed for my own personal insurance needs. I felt very comfortable and very well taken care of and after our conversation switched over to State Farm."

"Been with Katie 4 years - absolutely fantastic. They do a thorough review of your needs and show all your options, never selling what you don't need. Met with Kayla first time and in a short while all my questions were answered with a forward plan. Highly recommend."

"Super nice staff! They always respond quickly and have answers to my questions. Totally recommend."

"Great response time and very thorough with information, so glad we switched our insurance to State Farm and Katie Riley and her team!"

"Great place to work with! Everyone I talked to was friendly, quick, and explained everything I needed to know. Highly recommend, especially if you're new to the whole insurance thing!"

"Katie and her team are amazing to work with. They are always friendly, helpful, and make the entire experience a positive one."

"We have been with Katie for many years always with great servixce. The office has always been responsive immediately on any information requested or information requested. State Farms rates are totally competitive and always suggesting where we could save a little. And I hear the office is a great place to work. Harry Drea policy owner."

"Friendly, responsive, and crystal clear with communication. Transferring my policy was a breeze. Keep up the good work."

"I moved to Madison about a year ago and Katie and Jason have been great to work with. They helped me set up my home insurance as well as review the options for insuring my other property (e.g. automobiles, etc) to maximize bundling discounts. They have been responsive when I have had questions and have been easy to work with. Thanks again!"

"Thanks to State Farm for responding quickly when I need a copy of my insurance card. Great work!!"

"Awesome and on top of it! Love working with you and thanks for getting stuff done so quickly!"

"This agency is always willing to help with anything I need."

"The staff has been very helpful with my auto hail damage claim."