State Farm® Insurance Agent Katie Riley

"Katie and her team have been very help! We became new homeowners 2 years ago and it was a smooth transition getting everything set-up between our various policies. Thank you!"

"We like working with Katie and her team, including "Jake, from State Farm (no, really!).' Prompt service and reliable information and guidance for the right amount of coverage."

"Jacob is the best agent I have had, and I have been with State Farm for over 25 years!!"

"Jacob did an exceptional job, the customer service is very good and he helped me in a very efficient and professional manner. I asked for an in-person appointment and the same day they attended to me and cleared up all my questions. Thank you Jacob."

"Professional and prompt services. 100% recommend."

"Very quick and efficient !"

"Thank you so much, Katy and Jacob I really appreciate that you help me great full again I appreciate 🙏🏾🙏🏾❤️"

"I commend Jason Riley for exemplary service. He helped me set up my auto, renters, & condo insurance policies. He was informative, courteous, professional, & extremely efficient. He definitely is a great representative of State Farm!"

"Worked with Jacob today. Awesome experience! These guys are the real deal. Give them a call for your insurance needs, you will not regret it. Jacob got me a great rate. Thanks Jacob!"

"I’ve had State Farm for a few years, they have been nothing but wonderful to work with! Recently, we’ve had quite a few changes with our policies or assistance needed and Jacob Peetz handled it like a champ every single time! He is knowledgeable, understanding, kind, and goes the extra mile to help."

"Working with Jacob on our home insurance was a breeze! Glad we are covered with State Farm!!"

"Katie and her team are fantastic. Jacob answered my questions promptly and clearly. A great company and a great office!"

"Jacob was very helpful and resourceful when I called and was able to get my auto insurance reinstated and a new drive safe unit mailed out all within just 10 minutes. Happy to be a part of SF!"

"Our family has home/auto with State Farm and we have been very happy with the customer service. Jacob always gets back to us ASAP, even with small trivial questions. We used to be with Geico and AAA and when you need help, you would get routed to a call center. It was awful. Being able to email a human being is a complete game changer to me."

"I've been working with Katie and her team since 2020, and every experience I've had has been fantastic. They are quick to respond, helpful when I need advice on coverage, and can do basically everything via email. 10/10 would recommend."

"Mary and David Hall...we have received excellent service from Jason and Jacob, but all the staff are very helpful and knowledgeable."

"Jake took the time to explain all the policy details and answered all my questions. Thank you for helping out 😊"

"We could not be happier with the service we’ve received from Katie and her team over the last twelve years."

"I always have a wonderful experience with State Farm Insurance. Katie Riley’s office specifically always answers my questions and offers help promptly. Anything I need is changed seamlessly and efficiently"

"I recently moved to Wisconsin from Texas. Switching my car insurance was part of a long “to do” list. Thinking it was going to be complicated and time consuming, I contacted Jacob Peetz, who made the whole process fast, easy, and very efficient. I can’t recommend him enough. Great customer service and fast response. Me and my family will definitely keep him handling all our insurance needs in the future. Thank you again, Jacob."

"I’ve been with Katie for years and her and the team have always been great to me. I called last week for some quotes, and Jake was super helpful answering all of my 84,000 questions and making sure I got the info needed in order to help make my decision. Highly recommend, amazing customer service!"

"Good service easy to work with"

"The BEST customer service experience I have received this year. Quick, knowledgeable responses and service."

"My Latest Review: Katie has been our agent for nearly 18 years now and continues to exceed our expectations as the insurance needs of our family constantly evolve (kids getting driver's licenses or moving off to college, elderly parents, looming retirement...you name it, she consistently finds a way to help). My highest recommendations to Katie and her team! My Previous Review (3 Years Ago): When we moved to the Madison area in 2007 we needed renter's insurance for our apartment. Not knowing anyone in town we could ask for advice, we chose Katie and her team primarily because they were in our neighborhood and we could walk right over. Looking back with 20/20 hindsight, it turned out that we couldn't have made a better choice even if we had done more research. We have been with them for 14 years now (and counting) for home and auto insurance, even though we don't live nearby anymore, which is a solid testimony to the quality of the State Farm products and, much more importantly, to the quality of the people in that office. Professional, knowledgeable, responsive, and friendly, they have consistently provided excellent advice on insurance-related matters. Most recently, I worked with Beth in Katie's office when I needed to add a new renter's insurance policy. This time, however, it wasn't for us but rather for my parents who are in the process of downsizing and moving into an apartment in the area. Beth was really great and figured out exactly what we needed in only a few minutes while finding the time to connect on a personal level as we discussed the needs and challenges of caring for aging parents. On the other end of the continuum, our oldest child is just beginning her driver's education classes so I'm sure we will be in touch with Katie and Beth again soon to prepare for that (as if anything can ever truly prepare a parent for that :-) Heartfelt thanks to Katie, Beth, and the whole team there for giving our family fourteen years of insurance, guidance and peace-of-mind."

"Katie Riley and her team are incredible and so knowledgeable! They were able to help with all my insurance and financial planning needs. I couldn’t have asked for a better agent and team!"