State Farm® Insurance Agent Katie Riley

"We've been working with Katie for a decade and couldn't recommend her more! She asks great questions, listens well, and has offered us great options that reflect our values and goals. She is a wealth of information and enthusiastic about her clients and industry. Her whole team is a delight to work with."

"I wrote this e-mail to Katie today, and I think it serves better as a review than most of the reviews I've written. Dear Katie, As a long-term, loyal, and 100% satisfied customer of your enterprise, let me first just say thank you. It seems rare these days for there to be a part of my life that just hums along without requiring any attention, but my auto insurance policy has done exactly that. In addition to my general gratitude, however, this message is mainly to communicate my appreciation and admiration of your employee Jake, who helped me add an extra vehicle to my policy today. I entered our conversation knowing very little about this process, and Jake was there at every turn to inform and instruct me on next steps. He noticed that my auto insurance policy might benefit by adding an inexpensive policy to cover anyone who was hurt in a traffic incident, and tacked that on for both of my vehicles. He was knowledgeable about every step of the process, and remained calm despite the fact that I'm always a little hard to deal with when it comes to subjects I don't know much about - especially when I feel like I should know more about them than I do. He told me how to find the VIN, and remained patient while I looked for it. He also helped me set up automatic payments on both of my policies, after I told him about my concerns regarding late payments. As I list all the different ways Jake helped me today, I'm realizing that I could sit here writing a lot more about what an excellent job Jake did - his friendly manner, his patience and courtesy - and my words would still fall short. Suffice to say that I was extremely impressed by the quality of customer service Jake provided, and I thought that you should know that. That said, I'd like to extend my best wishes to all of you at Katie Riley Auto. Sincerely, Seth Klotz"

"These guys are great. We moved all of our business here is 2016 and have no regrets. Very professional. Very straightforward. Even when we purchased a vacation place that didn't meet State Farm specifications, they referred us to a partner that insured our new home."

"I met with Katie for the first time today, although I’ve been with State Farm for many years, just didn’t have time to actually sit down and go over my insurance. Katie was terrific in explaining all my options and with my current coverage. So happy I was able to meet with her today!!!"

"I recently transitioned my auto, motorcycle and renters insurance needs to the Riley/State Farm team and couldn't be happier. Jason has been great to work with, is very responsive to any questions I have, and it's been an overall stellar experience. In addition to the excellent customer service, the savings-even with adding coverage for services I didn't have previously-was substantial. Thank you Riley team!"

"The Katie Riley agency was recommended to me by a trusted friend, and I have not been disappointed! They are super thorough, explain everything in detail, are prompt to answer any inquiries and get quotes or paperwork done, and are just all around extraordinarily pleasant to work with. Insurance coverage isn’t exactly fun to deal with, and it can be confusing at best. At worst, it’s a nightmare to decide on and deal with. I really appreciate everything the office has done to help me in the last few years I’ve been working with them!"

"This office has been very helpful, excellent at getting back to me, answering every question, giving me options, helping me get the insurance I need but also helping me save money where I can. I highly recommend them. I have had excellent conversations and advice from Katie, her husband Jason, and many conversations with Jake. I appreciate them all."

"Hands down the best customer service! I have had insurance through Katie and her team for a few years and wish I would have switched to them sooner. They are all so on top of everything. When you need someone to be an advocate for you the most they are. Because of that top quality service with insurance I switched to Katie for all of my financial advisory needs and I can't express enough how incredible she has been. It's a complete 180 from my previous advisor. With Katie and her team it's all about you and meeting your goals and needs and not about themselves. The service they provide is refreshing and you will feel like you are the most important person to them each time you meet with them. Jacob and Molly are the friendliest and incredibly helpful! Thank you Katie and team! You are appreciated!"

"My family has used Katie Riley-State Farm for all of our auto and home insurance needs. We've been with them since 2010. They continue to be fabulous to work with. Every time I call with questions about deductibles or to update our auto policy after a new car purchase, Jacob has been incredibly helpful. Katie's Team is the best!"

"I've been a client of Katie's for about 12 years, have auto, home, & other policies with State Farm & have never had any problems. The staff have always been professional yet friendly, efficient, thorough, and have always helped me get what I need. I've had a few accidents & they've dealt with everything without my insurance going up. I appreciate their hard work! I have never worried with them on my side. I know I'm covered."

"I worked for State Farm in Florida for many years & have dealt with other S.F. office across the country. Believe me when I tell you that Katie Riley's State Farm is the best office I've ever dealt with!! These folks know their stuff!!! It is a pleasure to be one of their clients!!!!"

"I recently met with Katie to adjust some existing retirement plans and to get some supplemental health insurance coverage information. I also met with Jason about comparing my current home and auto insurance policies with what they offered. Talk about one stop shopping! I walked out with new health, home and auto insurance and am paying far less than I was previously paying. I couldn’t ask for better service, knowledgeable advice, convenience and accommodating my needs and requests. Highly recommended!"